Shipping & Delivery Policy
Fast, fully insured 2-person appliance freight across mainland United Kingdom with live consignment tracking and allocated delivery slots.
100% Free UK Delivery
No unexpected handling fees or delivery surcharges. Free standard delivery applies to all domestic appliances across mainland United Kingdom.
Dispatched in 24–48 Hours
Orders placed before 2:00 PM GMT Monday through Friday are prepared, boxed, safety-checked, and scheduled for courier collection within 1 to 2 business days.
2-Man Room of Choice
Our heavy appliance freight couriers carry bulky units (washing machines, dryers, fridge freezers) directly into your ground-floor hallway or kitchen.
SMS & Email Tracking
Receive live consignment updates, allocated 3-hour time slots, and driver courtesy calls 30 minutes before arrival.
Delivery Timelines & Rates
Transparent transit times across England, Scotland, and Wales
| Service | Destination | Transit Time | Cost |
|---|---|---|---|
| Standard UK Delivery Small kitchen appliances & accessories |
UK Mainland | 5–8 Business Days | FREE |
| 2-Man Heavy Appliance Freight Washing machines, dryers, fridge freezers, cookers |
UK Mainland | 5–8 Business Days | FREE |
Your Delivery Journey: Step-by-Step
From our warehouse to your kitchen
Order Confirmation & Quality Inspection
Immediate digital receipt sent to your email. Our warehouse team performs packaging integrity checks, adds heavy corner protectors, and books courier collection.
Dispatch & Live Tracking Number
Within 24–48 hours, your order is dispatched. You receive an automated dispatch notification with your carrier tracking number (e.g., DPD, Panther, or ArrowXL).
Allocated Delivery Slot & Room-of-Choice Placement
24 hours prior to delivery, you will receive an SMS confirming your allocated delivery window. On the delivery day, drivers contact you 30 minutes before arrival and carry the appliance into your ground-floor room of choice.
Questions About Your UK Delivery?
Our London customer care team is available Monday through Friday 8:30 AM to 6:00 PM GMT.